A word about imported brass models.
Brass locomotives, if not intentionally
destroyed or grossly mishandled, can and do last
for multiple generations. Most models have
multiple owners over the time of their
existence. Unless it is stored away in its box
and never touched a model can suffer any number
of minor injuries and major trauma. Many of
these events are never recorded anywhere EXCEPT
in the metal itself. Brass, especially the metal
not alloyed to ANSI specifications and formulas
(i.e. what ever winds up in the crucible), will
remember every bend, kink and crimp it suffers.
Brass is quite malleable so it will absorb a
fair amount of abuse but it still remembers.
This is because brass hardens as it is
manipulated. Eventually it becomes brittle and
the part breaks. In spite of their lifetime
qualities brass models are extremely delicate.
Once something is bent, it’s bent, and bending
it back only bends it again.
Another problem with brass is that it demands
proper soldering technique. Unfortunately
manufactures are often the prime culprit when it
comes to bad solder joints – even the best
manufacturers. The metal must be completely
cleaned, properly fluxed and adequate heat
applied that allows the solder to flow properly.
Even the lowest grade solder will hold better
than a poorly applied high-grade solder.
When we receive a model we have no way of
knowing how much the metal parts of the model
have been damaged nor the stress suffered by
solder joints. We try very hard to protect your
model from any damage as we handle it. We have
tools that help us protect some of the more
vulnerable parts and we are experts at handling
brass but it is impossible to protect everything
and perform our work. Occasionally parts do come
off and sometimes they break. This generally
happens to parts that have suffered damage in
the past – parts that have something to
remember. When this happens the owner of the
model needs to understand that it is their
responsibility to compensate our shops for the
time it takes us to fix or replace the part. Our
shop rate is 35.00 an hour. Most parts can be fixed very quickly.
Others may delay the project for as long as it
takes to find and order a replacement. We do not
charge for administrative tasks (researching,
locating and placing orders) only the time it
takes to install and paint the replacement.
Before we perform any major work we will call
for approval. (If a part comes off and we can
fix it quickly we will go ahead and do it
without prior approval). If there is more than
one part and the total exceeds 50.00 we will
call before proceeding any further.
We know our clients expect the very best of us.
We will work hard to live up to that